How the scam works
- 01
An unsolicited call, text or online advertisement offers a free pension review, early access to pension funds before age 55, or an unusually attractive investment return if the saver transfers their existing pension.
- 02
The saver is encouraged to move their pension into a new scheme, which may invest in an unregulated asset such as overseas property, forestry or storage units, or may hold no real assets at all.
- 03
The transfer is processed quickly, often with pressure to decide before receiving independent advice, and administration fees are deducted immediately.
- 04
The saver later finds the scheme cannot be contacted, the asset does not exist, or HMRC treats the early access as an unauthorised payment, triggering a tax charge on top of the lost pension.
Warning signs
- Unsolicited contact about your pension, by phone, text or online advert.
- An offer to access your pension before age 55, outside recognised exceptions.
- Pressure to transfer quickly, before taking independent financial advice.
- A receiving scheme investing in an unusual or unregulated asset class.
- A firm that cannot be verified on the FCA Register for pension transfer advice.
How MetaAshes helps you check
A MetaAshes assessment examines the details a firm has given you against the official record. For this type of fraud, the most relevant checks include:
- Ownership of the reference number
- Scope of regulatory permissions
- Official telephone number on record
- Payee name verification
- FCA Warning List screening
If you have already sent money
- Contact your bank immediately and explain that you may have been defrauded.
- Report it to Report Fraud (formerly Action Fraud) on 0300 123 2040. In Scotland, call Police Scotland on 101.
- Report the firm to the Financial Conduct Authority.
- Be wary of anyone who later offers to recover your money for a fee.
This alert describes a general type of fraud for information only. It does not refer to any particular firm and is not financial or legal advice.