Partnerships for firms that look after client money
Offer your clients and your team an independent assessment of any investment firm that approaches them, under one annual licence. Each assessment tests the details a client has been given against official records and returns a documented result.
Claims are easy to make. Evidence is hard to fake.
Why this matters
UK Finance recorded 14,893 investment scam cases in 2025, with losses rising by 40% year on year. MetaAshes gives firms a practical way to help clients scrutinise an investment firm before they commit their money.
The Consumer Duty requires you to avoid foreseeable harm to retail customers, and investment scams are among the best-documented risks your clients meet. Offering them an independent assessment before they pay gives your firm a clear, recorded step it can point to.
Since October 2024, banks and payment firms have shared the cost of reimbursing scam victims, up to £85,000 a claim. When a client recognises a fraudulent firm before paying, there is no loss to reimburse.
Trustees must look for red flags before a transfer goes ahead, including unsolicited contact, pressure on the member and a firm acting without the right regulatory permission. An assessment of the firm behind the request gives trustees and members independent evidence to weigh.
How the partnership works
An assessment supports an informed decision. It does not guarantee that a firm is legitimate or remove the risk of fraud.
Customer protection
Your clients are most exposed at the moment a firm they do not know asks for their money. An assessment lets them examine that firm's identity, contact details and payment instructions against the official record before they decide, with your organisation's name behind the service.
Compare the PackagesEvidence examined
69 checks against 16 official sources
Each assessment returns a documented RISEN or BURNED result with its supporting evidence.
Partner organisations
Choose the description closest to your organisation to see how partners typically offer the service. Each organisation decides how it uses MetaAshes within its own business.
You could give clients a way to scrutinise investment firms that approach them, including whether an approach claiming to come from your own firm matches your genuine contact details and identity.
You could use or offer independent firm assessments when clients examine counterparties in an investment or other financial commitment, giving them documented evidence for their due diligence.
You could offer customers an independent assessment of an investment firm before they authorise a payment, as an additional source of evidence beside your existing fraud controls.
You could make assessments available to members who receive investment approaches or transfer requests, alongside the checks your organisation already carries out.
You could offer customers a way to examine brokers, funds and introducers they meet outside your platform before they decide whether to proceed.
You could include MetaAshes in a financial education or wellbeing programme, giving employees a practical way to examine an unfamiliar investment firm.
Partnership packages
Open a partner account with your work email and look around first. The set-up then takes three steps inside your account, saved as you go: choose the licence, give your organisation's details and accept the agreement on screen. The licence starts when your payment is received. Every package uses the same assessment, and no partner, payment or package can change a result.
For independent financial advisers, accountants and smaller firms offering assessments to a client base of a few hundred.
For organisations introducing independent firm assessments to their clients and internal teams.
Designed for organisations expecting higher assessment volumes and wider use across their teams and client network.
Annual prices. MetaFenix Management Ltd is not currently registered for VAT, so no VAT is charged; prices will be shown excluding VAT if that changes. Standard onboarding and training are included, with no set-up fee. Need an API, your own branding or several business units? See Institutional partnerships.
Package comparison
The rows below show where the three licences differ. Everything listed underneath is included in all of them.
| Licence | Business | Professional | Growth |
|---|---|---|---|
| Annual licence | £1,875 / £3,000 / £4,400 | £10,000 | £20,000 |
| Assessments included each year | 300, 500 or 800 | 2,000 | 5,000 |
| Named team users | Up to 2 | Up to 3 | Up to 5 |
| Additional assessment rate | £6.25, £6.00 or £5.50 each | £1.50 each | £1.20 each |
| Expanded usage reporting, with a monthly report by email | Not included | Not included | Included |
| Enhanced onboarding and deployment planning | Not included | Not included | Included |
| Scheduled partnership reviews | Not included | Not included | Included |
| Enhanced contractual support | Not included | Not included | Available by agreement |
Calculator
Estimate how many assessments your clients and team would run in a year, and see which licence costs least at that volume.
For reference only: individual assessments are sold at £14.99 each, or £6.67 each in a 12-assessment pack.
Tick anything that applies. The recommendation above updates as you choose.
Institutional partnerships
Banks, platforms and larger groups that need MetaAshes inside their own systems or brand work with us directly. Each arrangement is scoped in meetings and agreed in writing before any work begins, so nothing about it is automatic.
We discuss your organisation's requirements, intended users and how MetaAshes would fit your customer journey.
We demonstrate the assessment and reports, and agree a pilot where it helps.
We agree the scope, security requirements, commercial terms and service levels in writing.
We deliver the agreed integration, onboarding and training, then review the partnership on a schedule.
Enquiry
For Institutional partnerships, a product demonstration or a complimentary pilot. Business, Professional and Growth licences are set up from your own partner account. You can review everything before it is sent.
Questions
An assessment cross-references the details an organisation or its customer has been given about a firm against 16 official sources, including the FCA Register and Warning List, Companies House, HMRC, the ICO and the UK Sanctions List, together with the firm's website, domain registration, telephone numbers and payment details. It applies 69 checks and returns a documented result, RISEN or BURNED, with a report.
No. A RISEN result means that no critical concerns were identified within the information and sources examined at the time of the assessment. It is an evidence-based assessment, not a guarantee, endorsement or determination that a firm is legitimate or suitable, and it cannot detect every fraudulent firm or guarantee that source records are complete.
It adds an independent, documented record of what was checked and what did not align. It supports your existing due-diligence and customer-care processes; it does not replace professional judgement or any regulatory obligation.
The licence is issued to your organisation under a written agreement for a term of twelve months, with an annual allowance of assessments set by your package. Your named administrators are onboarded and trained, access is extended to your clients and client-facing teams, and every assessment they run is drawn from your organisation's allowance.
Each package includes an annual allowance of assessments: 300, 500 or 800 for Business, 2,000 for Professional and 5,000 for Growth. Every completed assessment counts once. A run that fails for a technical reason is returned to the allowance.
Assessments continue without interruption and each additional assessment is charged at the package rate: £6.25 for Business 300, £6.00 for Business 500, £5.50 for Business 800, £1.50 for Professional and £1.20 for Growth. Your administrator is alerted at 50, 75, 90 and 100 per cent of the allowance.
Independent financial advisers, accountants and other smaller firms that want to offer independent firm assessments to a client base of a few hundred. It is sold at three allowances: 300 assessments for £1,875, 500 assessments for £3,000, 800 assessments for £4,400 a year, with up to 2 named users, the partner dashboard, assessment history, report downloads, usage records and standard onboarding.
An annual licence of £10,000 with 2,000 assessments, up to 3 named users, the partner dashboard, assessment history, report downloads, usage records and standard onboarding. The comparison above sets out each item.
A higher allowance of 5,000 assessments, a lower additional rate, up to 5 named users, expanded usage reporting, enhanced onboarding and deployment planning, and scheduled partnership reviews.
API access, white-labelled reports or a branded portal, embedded customer journeys, multiple teams or business units, single sign-on, contractual service levels and bespoke retention arrangements. None of these is part of the Business, Professional or Growth packages: each is agreed after meetings, discovery and technical scoping, under a written agreement. Findings, their scope and the required disclosures always remain those of MetaAshes.
Open a partner account with your organisation's own email address, then set up the licence inside the account in three steps that are saved as you go: choose the licence, give your organisation's details, and read and accept the Partner Licence Agreement on screen. We check your company with Companies House at the second step. The licence invoice is emailed straight away and is paid by bank transfer within 14 days, quoting the invoice number. Your licence starts only when we receive the payment: until then you can look around your partner account, and assessments and invitations open on the day the payment reaches us. Assessments above the allowance are invoiced 4 days before each new month begins.
Yes. Standard onboarding and training are included in the Business, Professional and Growth packages, with no separate set-up fee. Bespoke implementation, integration or development work is scoped and quoted separately.
Open a partner account with your organisation's own email address and choose the pilot at the first step. We review every request, and once approved the pilot gives 10 assessments over 7 days in your own account, with no invoice and nothing to cancel. We remind you 2 days before it ends, and you can choose a licence in the same account at any time: your team, your clients and your details are kept.
Your organisation, the people who would use MetaAshes, whether use is internal or customer-facing, an estimate of annual volume, and any integration, branding, security or procurement requirements.
Enquiry details are used only to respond to you and are kept for up to 24 months after the enquiry is resolved. Assessment data is handled as described in our Privacy Notice; a PDF copy of each report is kept for 48 hours and then permanently deleted.
